Refund policy

If you return goods to us with 14 days of your invoice date you will receive a full order refund. If you return goods to us within 28 days of your invoice date we will refund the cost of goods. You have to pay for the costs of sending any goods that you are returning back to us for refund or exchange. Simply complete the Returns Form that was included with your goods and return your item/order to us using the label provided. We recommend that you obtain a Certificate of Posting (available free from the Post Office). Since you are responsible for the goods until they arrive back at our warehouse, you may also wish to use a tracked service. 

The address to return goods to us is : Cheer City 26 Southway, Blaby, Leicester LE8 4BB