Shipping policy
United Kingdom
* Covid-19. We are currently sending orders out twice a week, on Mon & Thurs. We ship on a standard 2-4 day service for the UK.
- Orders received before 2.30 pm on a week day will normally be despatched the same day, subject to stock availability.
- We are not currently offering a next day service due to delivery times available during Covid/Lockdown.
- Europe - We ship to most countries on a 3-7 days service depending on location
- If ordering from Europe you may be subject to additional Tariffs & Taxes when receiving goods from the UK.
We will do our best to meet the delivery timescales above, but these timescales are only approximate and are not guaranteed. Sometimes a parcel can be late due to reasons that are beyond our control. If your parcel does not arrive within the expected delivery time period, please contact us so that we can find out what has happened. We shall have no liability however for any delay in the delivery of products ordered.
If you are ordering more than one item and not all items are currently in stock, your goods may be sent to you in instalments. You will only be charged one Postage & Packing fee, and you will only be charged when goods are despatched.
If you are not entirely delighted with the products that you have chosen, you may return them to us within 28 days of receipt. We will be happy to offer you an exchange or, if you wish, a full refund for the cost of the items returned, provided that the goods are returned to us unworn, undamaged, in their original packaging, with any tags/labels intact. See below for information on Refund of Postage and Packing Charges.